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Progressively plugging away on this Superbadge, I've hit another obstacle

 

Next hurdle:  SolarBot High-Case Candidates,

 

Requirements

 

Gabriela has asked for a SolarBot High-Case Candidates

report showing the account phone number, case subject, and open or closed status, organized by account, for all accounts that don’t have any SolarBots.

  • Simplify the report by showing the phone only once for each account. à Completed.
  • To help the Sales team see which customers are the best candidates for a SolarBot sale, prioritize the list by the highest number of cases. Unsure as to how to do this & could use assistance!
The 'SolarBot High-Case Candidates' report isn't lumped correctly or doesn't prioritize the list correctly
  • Maria added the roll-up summary field Number of SolarBots on the Account object which shows how many SolarBots each account has.

I’ve followed the necessary resources in terms of adding the Outline & Filters as per the screenshot below (

Account Name, Account Phone, Priority, as well as the #.Number of SolarBots and Number of Solarbots equals 0)

 

Outline

 

 

 

Filters

 

Any, all issistance is welcome and appreciated. Thank you.
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