Laura Shaw (IOP Publishing) が「#Reports & Dashboards」で質問2018年4月12日 11:17Understanding Case Lifecycle report - need clarification.Can I check I am understanding the case lifecycle report - I need to calculate the number of hours a case is in the queue before being assinged to a case owner. Can i do this by using above?2 件の回答並び替え日付で並び替え役に立った順で並び替え日付で並び替えコメントをさらに読み込む...Laura Shaw (IOP Publishing)2018年4月12日 12:40Its the out of the box duration field that comes with the Lifecycle report
Laura Shaw (IOP Publishing)2018年4月12日 12:40Its the out of the box duration field that comes with the Lifecycle report