お気に入りDon Schueler (Benefitfocus) が「Live Agent」で投稿 (元の投稿者: Don Schueler)2020年8月23日 13:56Don SchuelerWe use a VF page for our chat surveys with the "Give Feeback" button..all well. In future we plan to give a different survey form if the customer did not exit the bot....all good. But, right now as we only have the beginning skills in the bot, we do NOT want the Give Feedback button to show at all if the customer has not interacted with a Live Chat rep....i.e. they stayed in the bot. Any way to do this?3 件のコメントコメントをさらに読み込む...Peter Chung2022年6月8日 20:54@Jan Niyazi you go to your chat button configuration and make sure that the post chat URL field is blank.コメントを追加コメントを記入...太字斜体下線取り消し線箇条書き番号付きリストリンクを追加コードブロック画像を挿入ファイルを添付リンク URLキャンセル保存0/9000返信
Don SchuelerWe use a VF page for our chat surveys with the "Give Feeback" button..all well. In future we plan to give a different survey form if the customer did not exit the bot....all good. But, right now as we only have the beginning skills in the bot, we do NOT want the Give Feedback button to show at all if the customer has not interacted with a Live Chat rep....i.e. they stayed in the bot. Any way to do this?
Peter Chung2022年6月8日 20:54@Jan Niyazi you go to your chat button configuration and make sure that the post chat URL field is blank.
