Are you a support/service manager? Do you directly manage support/service agents? Do you specifically monitor live chat and/or omni-channel for support/service? If so, then we'd like your feedback on some new designs for Service Wave (an analytics tool for support/service).
Fill out the survey and if you're a good fit, we will contact you via email. Participants who complete a session with us will be given a $50 gift card for their time.
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One last chance for omni-channel and live agent customers to make an impact on new features in Service Wave! Just 2 minutes of your time to fill out the survey.