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This is happening because of the salesforce mobile app version above v262.000 . Thankyou for the responses.
Hi all,
I've been Googling and not exactly finding any specific answers, so I'm curious if anyone else has tried to get rid of the swipe up "Recent Activity" timeline that shows when viewing an Account in Salesforce Mobile?
It's a nice feature to have, but the way we need to show some custom Activity Reports conflicts slightly, so I'd like to either change what information displays in that swipe up OR just remove it completely. Anyone else ever try this?
Thank you!
Dylan
Btw How did you find the Attribute name? Will you please share it, will be more helpful!
Hi all,
What is the best way to add a real-time countdown timer to In-App Messaging in Salesforce Marketing Cloud (MobilePush)
for flash sales/limited-time offers?
#Marketing Cloud #Mobile #In-App Guidance #Campaigns
Hi Erkan - short version: MobilePush in-app message templates don't have a native countdown-timer widget, so a real-time ticking timer comes down to either custom HTML/JS or letting the app render it. The options, best-to-quickest:
1. Custom HTML in-app message with JavaScript (best for a true real-time timer). MobilePush lets you use custom in-app content, so you can drop in a small countdown that runs client-side - a setInterval that ticks down to your offer's end timestamp and updates the display every second. That gives you an actual live, second-by-second timer inside the message. Pass the end time in (or set it per campaign) and the JS counts down to it.
2. App-side native rendering (most robust). Because in-app messages are drawn by the MobilePush SDK inside your app, the most reliable approach is to send the offer's end timestamp as a custom key/payload on the message and have your app's own code render a native countdown UI. Sturdiest for a real-time timer, but it needs your mobile dev team.
3. Dynamic countdown GIF as the message image (quickest, lowest-dev). Services like NiftyImages or Sendtric generate an animated countdown GIF from a target date, and you use that as the in-app image. Fast, no code - but two caveats for in-app: animated-GIF rendering isn't guaranteed across every in-app SDK/OS, and images can be cached or pre-fetched, so it's more of a 'looks like it's counting' animation than a guaranteed-accurate live clock. Great for email, a bit less dependable in-app.
For flash sales, I'd go with option 1 (custom HTML + JS) if you want a genuine real-time countdown a marketer can manage, or option 2 if you want it rock-solid and have app-dev support. Option 3 is the fast path if a close-enough animated countdown is acceptable.
One tip whichever you pick: drive the timer off the offer's actual end timestamp (not a duration from open), so it stays accurate no matter when the user sees the message.
Hope that helps!
Getting blank screen after I install salesforce app and click on "I Accept" button in Perfecto android devices.
The perfecto team specified the black screen caused by the Android Secure Screen feature is an OS level security feature.
Looking for some guidance to move forward for testing our flow. Even I tried download the android apk manually from salesfoce site - , and the same issue.
@* Salesforce Mobile *
Check setting in phone or direct connect with support for this .
Thanks
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Hi everyone,
I created a Custom Metadata to be used in the Salesforce offline app. I added the custom metadata in the briefcase, gave read permission to the metadata through permission sets. And the visibility of metadata is set to public. But, when I log into offline app and go to my offline records I see that the custom metadata is not loaded and I see the images that I have attached. Moreover, in android I am unable to see the My offline records page as it gives the unable to sync error.
Regarding the "No LWC Quick action for view" error message, I tried creating a view component for the metadata but it only accepts objects ending in "__c" and not "__mdt". I don't see much documentation probably because it was part of Winter-24 release.
Also, if I want to use apex to fetch the custom metadata, do I still need to put it in the briefcase?
Best,
Ishan
Hi Everyone
I have a custom LWC that uses a standard SLDS modal (<section class="slds-modal slds-fade-in-open">). The modal works correctly on desktop.
However, in the Salesforce Mobile App, when I scroll down and click a card near the bottom of the page, the modal is displayed at the top of the page instead of appearing in the current viewport where the user clicked. As a result, I have to manually scroll up to view and interact with the modal
@* Salesforce Mobile *
We're paying for Mobile Plus feature licenses, but no user has had a successful download of data from the full sandbox where we're testing the Salesforce Mobile Plus license and Briefcase builder. It always errors and is nonfunctional.
To answer the obvious questions: Yes, permission set and permission set license are assigned; new briefcase with just a single record on a standard object is configured and assigned; we cleared cache, uninstalled the mobile app, re-installed, re-authenticated.
Even the briefcase with just 1 Contact or just 1 Account still fails with an error message.
Salesforce support did a screen recording session with me today, confirmed our settings and we walked through the above steps again - they have no idea.
Is this a non-functional (paid) product, or are there other steps that neither Salesforce support nor we know about on how to get the Salesforce Mobile Plus feature licenses to be functional with offline briefcases? Are there common issues with known resolutions? Searching here and on the web haven't yielded any helpful information yet.
Yes - we wanted just one license to try it out and the request for a temporary/courtesy license was refused. The only offer was to buy a few at full retail price - it took several days of working with Salesforce Support before they found that it's effectively non functional until we staff of to do the work ourselves... at which point I figure it might be simpler to just build our own custom Android/iOS App leveraging briefcases and save all the cost of the "Mobile+" license.
I support users around the world where there's low connectivity; but even in the US there is "airplane mode" that is necessary regularly. Offline access is not an edge case. It's a core use case.
Meanwhile Field Service Mobile works offline and even has offline flow capabilities - but has it's own licensing cost that's prohibitive outside of it's primary use cases.
Hey,
To what extend Briefcase and LWCs work in Salesforce Mobile App Plus without switching to Offline Mode entirely?
We'd like to preserve the home page as per our Lightning App and use LWCs, however it doesn't seem that this is working or I have set something wrong. Even Briefcase records doesn't seem to be primed outside of offline mode, is that right?
Kind Regards
