Enable Lightning Login and Test Using the Salesforce Authenticator App

Unable to Reset Password After Changing Email – Lightning Login Trailhead Challenge

Hi Trailblazers 👋

I’m currently working on the Trailhead challenge “Enable Lightning Login and Test Using the Salesforce Authenticator App”, and I’m stuck while trying to log in as Brochan Pane.

Here’s the issue I’m facing:

1. I changed the email address for Brochan Pane successfully.
2. I received the email verification link on the new email address.
3. I clicked the verification link and verified the new email successfully.
4. However, when I try to reset Brochan Pane’s password, the password reset email is still being sent to the old email address.
5. Because I don’t have access to the old email address, I’m unable to reset the password and continue with the Lightning Login challenge.

I have tried changing the email again and verifying it, but the password reset email still goes to the previous email address.

Has anyone faced this issue in a Trailhead Playground?

Is there any additional setting or step required to make Salesforce send the password reset email to the newly verified email address?

Any guidance would be greatly appreciated. 

Thanks in advance!