The final approval is not configured correctly for 'Discount Approval Process'. Approving the opportunity did set the opportunity's Approval_Status__c field value to 'Approved'.

Question

After creating another new Trailhead and passing the previous modules, I am still running into this error when validating: The final approval is not configured correctly for 'Discount Approval Process'. Approving the opportunity did set the opportunity's Approval_Status__c field value to 'Approved'.

The only thing I noticed when going back in the module was when I tried editing the Dicounst Approved Email Alert under the Final Approval Actions section, I noticed that the recipient type changes back to User instead of Owner (see screenshot). I'm not sure if that is expected however when I updated the email alert recipient type to = Owner and Selected Recipients to Opportunity Owner, it saved my changes. But then

when I click the email alert to verify that it saved my changes, it displays User as recipient type. It seems as though it's not saving my entry properly.

Any insight? I would like to avoid going through the modules again.

#Trailhead Challenges #Salesforce Admin #TrailBlaze Salesforce Administrator

Keiji Otsubo · Accepted Answer

Hi ,

I checked your org and found that the "Approval Status to Not Approved" and "Clear Discount Percentage" rejection actions are set up in the Approval action. Please fix the same and let me know if you have any further concerns.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007X9GyBSAV

I realized that in my 2nd org I forgot to add my manager and tried again and it worked this morning. Not sure if it was a bug or it was due to that manager but that error message is just stupidly useless lol.

https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000FwjoQ

Solution: I had to redo the complete module the second time. Honestly, I do not know if it was me making an error or a system issue.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007Uv1eW

Ulrich NDJINGA · Answer

I finally managed to resolve the persistent "The final approval is not configured correctly for 'Discount Approval Process'. Approving the opportunity did set the opportunity's Approval_Status__c field value to 'Approved'." error for the Discount Approval Process on the Opportunity object. The key was to ensure every single action under  Final Approval Actions  and  Final Rejection Actions  was configured  exactly  as required, especially the email alerts and the record locking behavior. Here's a breakdown of the correct setup for both sections, as shown in my screenshot:   First, remember to Deactivate your Approval Process before making any changes, and then Activate it once you're done. Final Approval Actions (When an Opportunity is Approved) Make sure you have these three actions configured precisely: Field Update: Approval Status to Approved Description:  Approval Status to Approved Field to Update:  Approval Status Value:  Approved (Specific Value) Email Alert: Discount Approved Description:  Discount Approved Email Template:  Discount Approved (the Classic Email Template you created earlier) Recipients:  This is crucial! Ensure Opportunity Owner is correctly moved from "Available Recipients" to "Selected Recipients" when configuring this alert. Many users (including myself) faced issues here where it would revert to "Users" if not properly moved with the arrow. Record Lock: Unlock the record for editing Description:  Record Lock Action:  Select Unlock the record for editing. Final Rejection Actions (When an Opportunity is Rejected) Ensure you have these four actions configured correctly: Field Update: Approval Status to Not Approved Description:  Approval Status to Not Approved Field to Update:  Approval Status Value:  Not Approved (Specific Value) Field Update: Clear Discount Percentage Description:  Clear Discount Percentage Field to Update:  Discount Percentage Value:  A null value (Une valeur vide/nulle) Email Alert: Discount Rejected Description:  Discount Rejected Email Template:  Discount Rejected (the Classic Email Template you created earlier) Recipients:  Similar to the approved email, ensure Opportunity Owner is correctly moved to "Selected Recipients".   Record Lock: Unlock the record for editing     Description:  Record Lock Action:  Select Unlock the record for editing. (Yes, this is configured for rejection as well, as shown in the screenshot of a passing solution)

The final approval is not configured correctly for 'Discount Approval Process'. Approving the opportunity did set the opportunity's Approval_Status__c field value to 'Approved'.

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