Skip to main content
Wim Van Erp (Nextview) a posé une question dans #Trailhead Support

In Quick Start: Assemble a Service Agent with Agentforce Builder

I keep getting error  

Challenge not yet complete in Agentforce Builder Org

The 'Experience Management' topic is missing for the CC Service Agent. Verify that this topic is included in the topic list. 

Everything is in order but there are no Topics to be found because they are called subagents now. I am not able to continue and get this badge and complete becoming a Agentblazer Champion 

 

#Trailhead Support  #Trailhead Challenges  #Trailhead

1 réponse
  1. 12 sept., 16:44

    Hi Wim, you’re correct that the Agentforce interface has changed and Topics may now appear as Subagents in the newer experience.

    Please make sure you’re using the Playground/org provided specifically for the Trailhead challenge and that the Experience Management subagent is configured for the CC Service Agent as required by the challenge.

    If the challenge still reports that “Experience Management” is missing even though it appears as a subagent and the configuration is correct, please share a screenshot of the CC Service Agent configuration showing the available subagents. If the issue persists, please create a case with Salesforce Support, as this may be related to the challenge checker not recognizing the updated Agentforce configuration. 

0/9000