How to get an engagement split to act immediately if a link is clicked, but wait 7 days to send another email if link not clicked?

Question

I'm creating a Journey with an engagement split. The mail has a CTA link to generate a call from Sales Rep. If the the contact clicks, the call activity should be generated immediately, but if not click, should wait a week before sending another email. How can I get this? Thanks!

Munagala Raghunath Reddy · Answer

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How to get an engagement split to act immediately if a link is clicked, but wait 7 days to send another email if link not clicked?

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