I'm encountering an issue on the challenge "https://trailhead.salesforce.com/content/learn/projects/build-your-first-sales-coach/configure-and-activate-your-sales-coaching-agent?trail_id=become-an-agentblazer-innovator
"
When I verify step , it says
"
Step not yet complete in AgentforceWe couldn't find the second question related to our upcoming products.
"
Could anyone tell me what's the root cause? and what should I do to resolve it?
#Trailhead Challenges #Agentforce
There are 2 questions in the trailhead, first is:
1. Have you confirmed the customer understands how our products will help reduce their carbon footprint?
and the second
2. Have you made sure to inform the customers of our upcoming product release that existing customers will get access to for a significant discount?
You have to make sure that both are under <Negotiation Questions> or <Negotiation_Questions> in the Prompt Builder
