A few notes about how to manage platform users that I had to discover the hard way.
https://www.freelikeapuppy.tech/post/platform-users-usage-tips
@MVP Office Hours (US) @Salesforce MVP Collaboration Space @Nonprofit and Education MindShare @Admin Group, West Chester, US @Admin Group, West Chester, US @Admin Group, Philadelphia, US
#Platform User License
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Word of warning. If you are going to use Platform Licenses with Cases you have to be careful you are not breaching contractual license terms as there are restrictions on how cases can be used by this license type
