Hi all,
I know the Product2 standard object has some specialties, but this is very odd and I have never experienced this before:
As an admin, I was working through some very old product records that I wanted to clean up (deactivate), when suddenly this one product tells me that I do not have the necessary rights to edit it.
This pops up as soon as I click the edit button. I have never had the same issue with any other product record. I logged in as other admin users and as the user who created the product, but the same error message kept popping up. As the error message suggests contacting the owner of the record, I tried to find out who the owner is, but could not find a way to visualize the owner on the page layout or show the information in a report. This is all very confusing.
Does anyone have an idea what to do? I really would like to get rid of this product.....
Thanks for your help!
Forum Ambassador
Manoj Nambirajan (Dell Technologies)@Lukas Giese i am suspecting in that case that this product record could be corrupted.. and we may need a case to be raised with salesforce.. BUT to double confirm.. can you do below
1. Share screenshots of this product as well as product that you managed to edit and are in same pricebook.
2. are there any lookup filter or lookup fields in the product record, wherein one of the lookup field records dont exist?
3. are you able to clone this product successfully?
