Hello,
For a Knowledge article created within Salesforce, once it is 'published' it is visible on customer community for all external users like customers. However, these external users are also able to see the hover-over help text that we have provided at the field level for our internal employees who write the articles.
How can we restrict the visibility of these hover-over field-level help text of published articles from customers on community and other external portals?
Thank you. #Service Cloud #Knowledge Article #Lighting Knowledge
1 réponse
Wow, excellent question !
I'm afraid the only way I can think of is to add som custom CSS to your communities to hide those bubbles.
