I'm in the Set Up the Lightning Service Console, and I can't add users. The fields in the wizard launched via the "Get Started" button in "Add Your Users" are grayed out and not editable. What am I missing.
This is the address for the module: https://trailhead.salesforce.com/content/learn/projects/set-up-the-service-console/set-up-the-lightning-service-console?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-credential
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As written into the trailhead module:
If you've used the maximum number of licenses allowed in your current playground, please deactivate one of the licenses and then add Ada.Alternatively, you can create a new playground.