Skip to main content

Has anyone faced any issues with the new Backup and Restore product provided by Salesforce?

Installation Guide

 

Once the package is installed, I am unable to view the Settings (Step 4) with an error;

You do not have the proper permissions to use this application.  

To me, logically you would think, let's skip to step 9 and add the Permission Set.

Afraid not as I then get the following error;

Can't assign permission set BackupRestore to user XX XX. The user license doesn't allow the permission: Custom Permission BackupAndRestoreAccess is not valid for this Permission Set.  My profile is the System Administrator with the Salesforce Licence.

 

I've raised this with Salesforce a week ago however no solution as yet.

Is anyone else facing this issue or found a solution?

16 réponses
  1. 11 avr. 2022, 15:09

    Having played about with the Setup, please do Steps 8 & 9 prior to Step 3.

    This will allow you to correctly instal Backup and Restore

    #BackupRestore

0/9000