We have a sales team in our Salesforce org that would like to use chat launched from Salesforce (not an external website) in order to chat with their support team, who is also in Salesforce. Chat seems to be a better option for this than Chatter.
How would one create a Chat Deployment and place a component in their homepage (for example) to launch Chat? #Live Agent Web Chat #Live Chat #Live Agent Chat
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Andrew Russo (BACA Systems)This talks about it in the idea of using it for bots... BUT it is essentially the same for livechat deployments.
https://chatbotslife.com/einstein-bots-for-employees-the-easy-way-4ccf80e4ae16
also try slack :)
