Hello everybody, I have a need that I would like to share with you.
In salescloud I have to send an email with an ACCEPT CONTENT button to a group of users (about 2000).
When these Accounts accept the content of the email, a reply email is sent.
Finally I would like to track on each Account whether he sent the reply or not.
How would you do it? Would you use standard features? Do you know APPs that already do this job? Thanks in advance.
1 commentaire
Hi @Michele Tancorra - I dont think there would be any possible out of the box features for the requirement.
You can create a custom button the Account detail page and call your apex class to update on the Account using some checkbox field.
Thanks
