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I am trying to find a way to how students submit requests to defer their studies and where this information can be hosted in Salesforce EDA instance.

Any help?

4 réponses
  1. 29 avr. 2020, 11:51

    If you have a form tool (Form Assembly, Conga, Formstack, etc.) or web-to-case form (with some customization to the Case object) would be the easiest to setup. If you are using Community Cloud, an LWC/VF page would work. You could either have them update their Program Enrollment directly (maybe coupled with an Approval process), or create a new child object with those changes and your team updates the actual course connection records.

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