On field service appointments & work orders there is an account field. On a account record related list I see work orders created for that account but scroll down to the Service Appointment and it has zero records. Why can't I see service appointments on the customer account? I know they have some because when i go to the work order I see the account. #Service Appointments #Related List
6 commentaires
I submitted a case to salesforce support. I can see what the difference could be.