The directions state: Remove all existing Case Reason values, except for Feedback and Other. Then add the following new values: Injury, Equipment Related, SOS, Fulfillment Issue, Open Adventure Package Issue, Closed Adventure Package Issue, Scheduling, Cancellation/Refund, and Special Needs.
Attached is what I ended up with, yet I'm getting an error that my picklist values for this field aren't correct.
Please help. Thank you.
--J
3 réponses
Hi ,
Case reason picklist values are fine but to complete the challenge you need to create a new action as well on the fulfillment object.
This will help : https://www.youtube.com/watch?v=wR2mhd_pMqo