I am started Outlook and sent me a screen for configuration.
Because i have some doubt, i cancelled and exit.
After that i received error than have issues and if i don´t disable it, Outlook don´t work.
I desinstall and reinstall and inclusive i follow this:
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http://success.salesforce.com/questionDetail?qId=a1X30000000IW0oEAG
What I would recommend is delete and reinstall. When uninstalling, make sure you right click and close the Sync icon in the system tray. Also, if you want a completely fresh install, make sure you delete the sync settings. They can be found in:
- (Microsoft Windows 7 and Vista) C:\Users\ username \AppData\Roaming\salesforce.com\Salesforce for Outlook\DB\
- (Microsoft Windows XP) C:\Documents and Settings\ username \Application Data\salesforce.com\Salesforce for Outlook\DB\
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but don´t work.
What is real situation about this?
I don´t want use Salesforce for Outlook because i lost control over changes.
What i will do?
2 réponses
Unfortunately, your configuration does not work with Salesforce Connect for Outlook. Connect will work with Windows 7 (32 bit edition), but does not work with Outlook/Office 2010. It is only supported with Outlook XP, 2003 or 2007 at this time.If you really need to use Connect, you would need to downgrade your Outlook.
