I need to change the email address in my Salesforce account from jleach.me (a G-Suite) to jefflleach.com, (Outlook) where do I make that change so I can sync records with Outlook?

Question

I need to change the email address associated with my account. I had assistance to add from (a G-Suite email account) to , (now an Outlook account) where do I make that change so I can sync records with Outlook? I have made the intergrations changes, however when i click on the Salesforce box in Outlook it says click continue to link records with . Obviously somewhere within Salesforce Set-up I need to make the change from to . Thanks.

Anel Malabanan · Answer

You need to change your email address from your Personal Settings.

Click your Avatar > Settings > My Personal Information > Personal Information then change your Email.

If you're using Einstein Activity Capture associate Salesforce records then you need to change the email connected to Salesforce.

In your Personal Settings look for Einstein Activity Capture then disconnect the old then connect the new.

If you're using Outlook Integration, then you need to switch Gmail Integration. You have to make sure that Gmail Integration is enabled in your org. To enable it go to Setup > Gmail Integration and Sync then enable Let users access Salesforce records from Gmail.

You also need to download the Gmail Integration app from Chrome Store.

Hope it helps!

I need to change the email address in my Salesforce account from jleach.me (a G-Suite) to jefflleach.com, (Outlook) where do I make that change so I can sync records with Outlook?

Desktop Integration

Formation associée

Aide supplémentaire