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David Tanura a publié du contenu dans * Salesforce Revenue Cloud *

#BillingAskAnExpert  - Hello Billing Experts - hope you're all well.  I am coming up against an issue when trying to get Revenue Recognition up and running for One-Off type of products.  Upon activation of the order, the Revenue Schedule record against the Order Product gets created but the Revenue Transaction record(s) do not get created.  Instead, an error log is created with the details below:

- Error Origin: RevenueScheduleService

- Summary: Revenue Transaction Creation Error.

- Error Name: REVENUETRANSACTION-101

- Full Error Log: Can't find finance period for the given combination of finance book, legal entity, currency ISO code, and date range.

 

I have checked the configuration of revenue recognition up and down... but seem unable to find a combination that does not result in the generation of the error log above indicated.

 

Any assistance/ideas will be appreciated.

 

Thanks!

9 commentaires
  1. 20 mars 2021, 23:53
    Hi Frank! I know that, maybe my question was not well expressed! I want to generate records in finance transaction, do I have to make any flow to generate it? or should it be done automatically?
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