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Hi, i have an issue with Web chat.

I just finished this trailhead, but the visual page live chat didn't work, it's still loading "Chat with.." and if i click on it, nothing happened..

https://trailhead.salesforce.com/content/learn/modules/web-chat/web_chat_get_started?trail_id=service_cloud_move

Can someone help?

Thank you so much!

1 commentaire
  1. 10 mars 2020, 09:33

    Hi Daniel,

    I faced the same issue when I did this module. Have you tried opening your web chat in an incognito window?

    That did the trick for me :)

    // Jasmin

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