When CPQ generates a Renewal on a Subscription Product set to Renewable but the product becomes deactivated it seems to bring it over to the Renewal. This makes sense to me as grandfathered products and all that jazz but the use case we have is that products that are deactivated might no longer be sold or can even be sold so we don't want them to move over to the renewal or the renewal quote. I couldn't find much on this in the CPQ doc but maybe I missed it, would love to hear any input or napkin solutions.
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If you are deactivating a product and do not want to grandfather it in for renewals, you should do a mass update of relevant subscription records to set a termination date, then it will not renew even for customers who have it under contract.
