Prerequisite: Salesforce Administrator
Administrator is a prerequisite for Advanced Administrator. This trailmix only consists of topics above and beyond the Admin trailmix.
Advanced Administrator Exam Overview
Exam guide, recommended courses, registering for your exam, etc.
Security and Access
Exam Weight 20%
Administración de listas de selección
Seleccione el campo de lista de selección adecuado para el trabajo, gestione listas de selección y comparta valores de listas de selección.
Enhanced Transaction Security
Monitor events, enforce policies, and get instant notifications based on rules you create.
Session-Based Permission Sets and Security
Use session-based permission sets to limit access to data in your org.
Parámetros de toda la organización
Aprenda sobre la configuración regional, las distintas divisas y los controles de la interfaz de usuario.
Configure Enterprise Territory Management Permissions and Access
Trailblazer Community Documentation
Objects and Applications
Exam Weight 19%
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Auditing and Monitoring
Exam Weight 10%
Supervisión de eventos
Utilice esta potente función de supervisión para obtener información sobre su organización de Salesforce.
Cloud Applications
Exam Weight 11%
Candidatos y oportunidades
Aprenda a dinamizar su proceso de ventas con candidatos y oportunidades en Salesforce.
Productos, presupuestos y contratos
Configure listas de precios, plantillas y contratos para ayudar a sus representantes de ventas a vender productos.
Territorios de ventas avanzados
Aprenda habilidades avanzadas para gestionar territorios, incluidas las consideraciones de rendimiento.
Lightning Knowledge Setup and Customization
Create record types and page layouts to optimize Lightning Knowledge for your business.
Knowledge Article Visibility and Data Category Considerations
Trailblazer Community Documentation
Set Up Case Escalation and Entitlements
Create processes to help support teams become more efficient.
Omni-Channel for Lightning Experience
Route work to the right agent for the job and get a complete view of your contact center.
Data and Analytics Management
Exam Weight 13%
Fórmulas y validaciones
Confeccione sus aplicaciones sin escribir código empleando lógica interactiva.
Gestión de duplicados
Resuelva y evite los registros duplicados para aumentar la confianza del usuario en sus datos.
Servicios externos
Conecte un servicio externo a Salesforce e invoque métodos basados en este servicio.
Import and Export with Data Management Tools
Use dataloader.io and the Data Import Wizard to manage data in Salesforce.
Improve Data Quality for Your Sales and Support Teams
Clean up data with validation rules, formula fields, lookup filters, and automation.
Improve Data Quality for a Recruiting App
Use validation rules and formulas to ensure data quality in an app.
Evaluate Report Data with Formulas
Delve deeply into numerical data with these powerful Lightning Report Builder features.
Embed Dashboards and Report Charts on Lightning Pages
Give sales reps insights where they work with report charts and dashboards.
Environment Management and Deployment
Exam Weight 7%
Process Automation
Exam Weight 20%
Aprobar registros mediante procesos de aprobación
Asegúrese de que las personas adecuadas revisen los registros crÃticos para la empresa en el momento oportuno.
Desencadenadores de Apex
Escriba desencadenadores de Apex para realizar acciones de base de datos personalizadas.
Additional Preparation
Additional resources to help prepare you for certification.
Prepare for your Advanced Administrator Certification Exam (CRT211)
(Optional) Instructors will present different scenarios tied to the exam objectives to help prepare you for your exam.