Trailmix 1 Video Walkthrough
This video will give you a quick walkthrough of the concepts you'll learn in this trailmix.
Section 1: Learn about Trailhead
In this section, you'll learn about Trailhead and how to find your way around it.
Guía de uso Trailhead
Aprenda a manejarse dentro de Trailhead y descubra todas sus posibilidades hoy mismo.
Gestión de Trailhead Playground
Cree organizaciones de prácticas, ponga en práctica sus habilidades de Salesforce y complete retos de Trailhead.
Section 2: Salesforce Basics
In this section, you'll learn about Salesforce CRM, discover its use cases and get introduced to the Salesforce Platform.
What is Salesforce?
What exactly does Salesforce do? What is a CRM? In this video, learn about the “Who?, What?, How?, and Why?” of Salesforce.
What Is Salesforce Customer 360?
Learn about the suite of tools that Salesforce offers to help businesses get a single, shared view of their customers.
Salesforce101
Aprenda a conectar con sus clientes de una manera totalmente innovadora con Salesforce.
Salesforce CRM
Aprenda a usar el software de gestión de las relaciones con los clientes (CRM) para expandir su negocio.
Cuentas y contactos
Descubra cómo funcionan las cuentas y los contactos de forma conjunta en Salesforce.
Fundamentos de Salesforce Platform
Conozca la plataforma, navegue por casos de uso y cree su funcionalidad personalizada.
Section 3: Data Modeling
In this section, you'll learn how to create a data model and load data in Salesforce
Section 4: Super Project - Part 1 of 3
Practice hands-on with a project. This is part of a longer set of related projects which will continue in upcoming trailmixes.
Crear un modelo de datos para una aplicación de contratación
Personalice una aplicación haciendo clics, sin utilizar código, para hacer que los contratadores puedan acceder de forma sencilla a los datos clave.
Section 5: Intro to Agentforce
In this section, you'll learn about Agentforce - our new autonomous conversational AI assistant powered by Generative AI.
Componentes clave de Agentforce: un vistazo rápido
Aprenda cómo los agente de IA utilizan modelos de lenguaje grandes y el contexto para ayudar a los clientes y a los agentes reales.
Start your Trailmix 2: Customize Salesforce with Clicks
Congratulations on finishing your first trailmix. Blaze your next trail!