Facing issue while setting up the service agent where error message showing in the Agentforce builder. Sharing the error message here. Error message shows Missing Additional Locale field where this field is not visible. Please share some insights on resolving this issue.
#Trailhead Challenges #Agentforce
2 respuestas
Hello @SAKTHIABIRAMI LS
You must enable end-user languages in your Salesforce org's global language settings first.
- From Setup, use the Quick Find box to search for and select Language Settings.
- Check the box to Enable End-User Languages and save your changes.
- Agentforce Builder and open your service agent configuration; the additional locale/language fields will now be visible and accessible.
