I have been encountering a dead lock situation, need assistance from community. Created a sandbox out of Prod, all emails address got appended with .invalid except the one who created the sandbox. now the issue is, I edited a user's email address let say xyz@gmail.com.invalid to xyz@gmail.com then system popped up a confirmation request, upon gave proceed the email address changed back to xyz@gmail.com.invalid and triggered an email change verification email to xyz@gmail.com. here is the catch, on clicking the link to verify email it ask both username and password, were I don't know the password hence trying to reset the password but not receiving the password reset email as the email address is xyz@gmail.com.invalid. I don't think this is a ideal behavior.
@Mohamad Ajarudeen Have the Primary Contact or the person who created the sandbox run the following script for the user you’re trying to grant access to: System.setPassword('005xxxxxxxxxxxxXXX', 'YourNewPassword123!'); Once the password is set, share it with the user, remove the .invalid from their email address, and ask them to log in using the set password(YourNewPassword123!). After they successfully log in, they can reset the password themselves.
