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Tableau Community Forums Member (Inactive) (Salesforce) ha preguntado en #Tableau Server
6 ene 2022, 8:17

I installed tableau-server-2021-4-2.x86_64.rpm yesterday on CentOS 7. And I noticed, whenever I click onto random username (on Users tab), I get this error "An unexpected error occurred" I posted in the details from vizportal logs: Regards Raul

2022-01-06 10:11:56.245 +0200 (jum,tableau.manager,ty_dzQwgQ1iBhzKmdCA0qw,YdakS4yMvUzxaUPTN7LIJAAAAFw,0:-75ed92a:17e2e34d931:-789b) catalina-exec-16 vizportal: ERROR com.tableausoftware.api.webclient.WebClientApiController - Search service client exception in WebClientApiController
 
com.tableausoftware.domain.exceptions.SearchServiceClientException: java.util.concurrent.ExecutionException: com.tableau.contentexploration.client.exception.ContentExplorationResponseException: Unexpected response from content exploration service: expected:200 got:500
 
{"errorId":"EB6E727E75BBF1D883476D17C507AFB3","errorMsg":"Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]","errorCode":"UNKNOWN_ERROR"} (errorCode=160002)
 
    at com.tableausoftware.domain.content.datasources.search.DataConnectionSearchService.getDataConnections(DataConnectionSearchService.java:125) ~[tab-domain-content-types-latest.jar:?]
 
    at com.tableausoftware.domain.content.datasources.search.DataConnectionSearchService.getDatasourcesAsUnifiedDataConnections(DataConnectionSearchService.java:88) ~[tab-domain-content-types-latest.jar:?]
 
    at com.tableausoftware.domain.content.datasources.search.DataConnectionSearchServiceFacade.getDatasourcesAsUnifiedDataConnections(DataConnectionSearchServiceFacade.java:48) ~[tab-domain-content-types-latest.jar:?]
 
    at jdk.internal.reflect.GeneratedMethodAccessor1348.invoke(Unknown Source) ~[?:?]
 
    at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
 
    at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
 ............
4 respuestas
  1. Tableau Community Forums Member (Inactive) (Salesforce)
    6 ene 2022, 10:26

    I tried it, no luck unfortunately.

    [tableau@tableau-app ~]$ tsm stop
    Stopping service...
    Job id is '14', timeout is 30 minutes.
    Service stopped successfully.
    [tableau@tableau-app ~]$ tsm maintenance reset-searchserver
    Job id is '15', timeout is 10 minutes.
    14% - Disabling all services.
    28% - Waiting for the services to stop.
    42% - Starting backup restore services for search server reset.
    57% - Resetting search server.
    71% - Starting search server.
    85% - Configuring search server.
    100% - Stopping backup restore services.
    Successfully reset searchserver.
    Job id is '16', timeout is 1440 minutes.
    33% - Enabling the services required for indexing.
    66% - Connecting to Vizportal Maintenance.
    100% - Rebuilding the search index.
    Reindexing SOLR has completed successfully.
    [tableau@tableau-app ~]$ tsm status
    Status: RUNNING

    Not all the services were running, so I started them again

    [tableau@tableau-app ~]$ tsm start
    Starting service...
    Job id is '17', timeout is 30 minutes.
    Service was started successfully.

    Same error happens from every tabs when I clicked on certain user.

     

    I tried it, no luck unfortunately.[tableau@tableau-app ~]$ tsm stopStopping service...Job id is '14', timeout is 30 minutes.Service stopped successfully. 

    Regards

    Raul

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