Hi Tableau Community,
We are experiencing an issue with dashboard navigation in Tableau Cloud after upgrading to version 2026.3. Below are the details of the issue.
1. Workbook Details
- Our workbook contains four dashboards: Dashboard 1, Dashboard 2, Dashboard 3, Dashboard 4.
- Each dashboard has navigation buttons for all four dashboards.
- Users can click these buttons to navigate from one dashboard to another.
2. Issue
- Before the Tableau Cloud 2026.3 upgrade, all navigation buttons were working as expected.
- After the upgrade, clicking any navigation button causes a pop-up to appear and remain on the screen.
- The navigation does not complete, and the user cannot access the selected dashboard.
3. Observations
- The pop-up displays messages such as:
- Processing request
- Computing models
- Preparing results
- The pop-up continues spinning without completing the request.
- After approximately one hour, an error appears.
4. Questions
- Has anyone experienced a similar issue after upgrading to Tableau Cloud 2026.3?
- Could this be related to the recent Tableau Cloud upgrade?
- Are there any settings, known issues, or workarounds we should check to resolve this problem?
Any suggestions or guidance would be greatly appreciated.
Thank you!
#Tableau Cloud #Tableau Desktop & Web Authoring
Hi,
I created two simple dashboards as a test and set up navigation between them. The navigation appears to be working correctly in Tableau Cloud 2026.3.0. To help isolate the issue, could you try reproducing this behavior in your environment as well?
<sample>
Tableau Cloud Version 2026.3.0
If the simple workbook works as expected, I think the next step will be to investigate and isolate the differences between it and your workbook. Depending on the findings, we may need to open a support case and have Salesforce support assist with further investigation.
<support url>
