I am working on an Agentforce Employee Agent and created a prompt template to summarize records and generate clickable record links.
Prompt used:
“Use your intelligence and provide the full clickable URL to access the record in the format: lightning/r/<Object>/<Id>/view.”
In the prompt preview, I can see the full link correctly, for example:
https://<mydomain>.lightning.force.com/lightning/r/Case/500XXXXXXXXX/view.
However, when I add this prompt as an Action inside the Employee Agent, the clickable link is displayed as URL_redacted
. If I ask the agent again in a follow‑up utterance to provide the links, it then returns them correctly.
Please advise if there is a solution or configuration that can prevent the link from being redacted when used within an Employee Agent Action.
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