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Hi Trailblazers

Not sure what I Am doing wrong here but the counts from a Filtered DE are different from counts from journey builder(See attached screenshots)

Query 1 on FiteredDE: Gives me result of 3346(I get the same count on journey builder using journey data as expected) 

 

Why is my Journey Buildercounter differed from Filtered Data extension Count?

 

Query1 Journey.png

 

Query 2 on Filtered DE: Gives me a result of 598685 but when I filter the same way on journey builder I get 91440 instead of 598685. So my question is why is there a dropoff on the journey, most contacts go to the remainder of the path 

 

Query2.png

 

Query2 Journey.png

 

Also what causes  a field to be greyed out when you filter? Registration_Source is a new field from Synchronized data extension that I also updated on the MasterDE  but whenever I use it on the journey it gets greyed out  

 

#Marketing Cloud  #TrailblazerCommunity  #Salesforce Developer#MarketingCloudEngagemet

3 respuestas
  1. 20 mar 2025, 20:46

    It's beeing grayed because both Registration_source are grouped together in your decision split. 

     

    Do you have any duplicates in your master DE ?

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