PLEASE COMMENT ON THIS POST WITH YOUR QUESTIONS**
Pardot Ask the Expert Office Hours- PREMIER ONLY- 2-3pm EST Tuesday session: Please know this session is reserved for Pardot Premier Customers only.
Register / Join here: https://cs.salesforce.com/events/7013y000002q6xbAAA
@Kayla Curry @Paige Wittmer and I will be hosting our session today starting at 2pm EST. Please post your Pardot best practice and strategy questions in this thread with the #AskAPardotExpert hashtag so we can go through them during the call. It will be first come first serve on this post. Speak with you all shortly!
Tips for asking the experts:
- Make sure you have a Pardot Premier Success Plan
- Tactical questions best suited for a 5 min conversation
- Best practice / strategy questions on Pardot functionality and features
- Technical / troubleshooting error question? Contact Pardot Support here: https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5
- In need of more one-on-one help & training? Contact your Account Executive to discuss options
For scoring, what would be the drawbacks of setting the default scores to 0 and then implementing unique scores as completions actions for content?
- I am aware that the score will appear as 0 in the activity section.
- What are the drawbacks or items to be concerned about with setting the default scores to 0 and using completion actions to control the score?
- Use-case: We will be having different scores depending on the content for the utilized feature and there will be times we won’t want scoring for certain content, so having this set to 0 allows us to decide what scores to add or not add when setting up the content. #AskAPardotExpert
