I have received over 40,000 spam cases from my Contact Support Form module in the Help Center. I have deleted this form completely and turned OFF web-to-case but I am still receiving spam cases. I understand how to add reCAPTCHA to web-to-lead or web-to-case forms (using the SF generated HTML) but am very confused how I can add reCAPTCHA to this drag and drop module. I edit the form fields using Global Actions but do not understand where or how I could add the reCAPTCHA or another anti-spam filter.
Can anyone suggest other ideas for how to make this spam stop? Am I missing something completely? I am an Essentials user and have done basic admin tasks setting up our org but I am not familiar with code. #Essentials #Sales And Marketing
Tom Bassett (Vera Solutions) 
Forum Ambassador
Hello,
I've just tried this in a Essentials Trail Org and am experiencing the same problem, I suspect this component is not included in the Essentials edition.
A way around this would be to enable Web-to-Case, set this up with your reCAPTA and then embed the URL directly on the Help Centre.
This option would entail using custom HTML to style the form as out of the box there is no styling.
Thanks, Tom
