Can case owner see the account if case is related to account?

Question

Hi, If a case is attached to the account, you are the case owner , will you be able to see the account? Regards, Priya

Geoffrey Flynn · Accepted Answer

Yes they will,  regardless  of account sharing.  THis is called Implicit Sharing and is built into the platform   https://help.salesforce.com/articleView?id=sharing_across_objects.htm&language=en_US&type=0   Implicit sharing is only applicable to Contacts, Opportunities, and Cases   Another blog post explainingit   http://www.simplysfdc.com/2016/11/salesforce-parent-implicit-sharing.html

Harry Mann · Answer

@Geoff ++   Thanks for the answers. I forgot such a critical thing!!

Can case owner see the account if case is related to account?

Security

Aprendizaje relacionado

Más ayuda