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Greetings,

 

When I attemp to use the salesforce connector for QUIP, I get a couple errors:

1) When logging into salesforce I get the salesforce error:

Looks like there's a problem.

 

Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Record ID is malformed: 001000000000000000

 

2) Within QUIP (browser or desktop app), I get

 

Could Not Connect

 

Any idea what the issue could be?

 

Thanks,

 

 

Dave

3 respuestas
  1. 18 feb 2018, 19:52
    There has been no resolution after several months.  Neither Salesforce or Quip engineers can provide resolution.  It's been very challenging getting both groups to work together as well.

     

    The solution I am being provided is to setup a completely new org, see if it works.  If it works, I'll have to migrate my whole org over (and likely loose a lot of customizations).

     

     
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