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Topics#Data ManagementPregunta de Amber Gillis
Amber Gillis (K2M) ha preguntado en #Data Management
27 nov 2013, 17:39

Case status values not visible

I determined I can modify the security of pick list values in each object, but I can't find the Case Status.  For some reason users cannot select the "Closed" status.  What do I need to do to enable this picklist value?
4 respuestas
  1. Jeff May
    27 nov 2013, 21:08
    Under Support Settings, have you 'checked' the 'Show Closed Statuses in Case Status Field'?
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