Establecer como favoritoPhani Yalamati ha preguntado en #Customer Service22 nov 2016, 5:40Any way to alert supervisor when flag is raised in live agent?Is there a way to alert the supervisor with a sound notification or screen pop when flag is raised by an agent? Currently supervisor would not know if a flag was raised unless they keep watching the live agent supervisor tab.4 respuestasOrdenarOrdenar por fechaOrdenar por más útilOrdenar por fechaCargar más comentarios...Jan Eakin (SalesSuperb, LLC)30 ago 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?Agregar un comentarioEscribir una respuesta...NegritaCursivaSubrayadoTachadoLista con viñetasLista numeradaAgregar vínculoBloque de códigoInsertar imagenAdjuntar archivosURL de vínculoCancelarGuardar0/9000Responder
Jan Eakin (SalesSuperb, LLC)30 ago 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?
