Will Classic Knowledge show in Community Components? (ex. Search Results and Article Content) @* Experience Cloud - Best Practices *
7 comentarios
@Andrew Bixler, yes this works fine. That's what we are doing - using Classic Knowledge to surface articles in Lightning Community customer service template. One thing I discovered is that in Classic, Article Type is an object so you can set up several article types, and assign visibility to different user profiles. That's how we are leveraging this feature to let certain users see articles of certain article types.
