I am trying to merge Accounts in Lightning. According to the Help & Training article, when I click on an account record I should see a message telling me if duplicates exist with a link to View Duplicates. I went on an account record where I know it is a duplicate, but I am not seeing a message.
What am I missing?
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Thank you for that input, @Anthony Lullo. I'll look at ways to overcome that issue. Glad the other article was helpful. :)
