+1,700 puntos
Ruta
Make Service Cloud Smarter
Enhance your customer service with Einstein Bots and other artificial intelligence (AI) features.
~2 horas 5 minutos
+300 puntos
Módulo
Einstein for Service Rollout Strategies
Create rollout strategies to solve cases quickly with AI.
~15 minutos
hideOcultar 3 unidades
+300 puntos
Módulo
Einstein Reply Recommendations for Service
Solve cases smartly with Einstein Reply Recommendations.
~15 minutos
showMostrar 3 unidades
+300 puntos
~30 minutos
showMostrar 3 unidades
+300 puntos
Módulo
Einstein Classification Apps for Service
Improve case data with predictive intelligence and save your support agents time.
~20 minutos
showMostrar 3 unidades
+200 puntos
~30 minutos
showMostrar 2 unidades
+300 puntos
Módulo
Einstein Article Recommendations for Service
Recommend articles to service agents in real time with Einstein Article Recommendations.
~15 minutos
showMostrar 3 unidades
~2 horas 5 minutos