Enable Your Workforce with Agentforce
Discover the capabilities of Agentforce and launch your first AI agent.
Descubra las capacidades de la IA generativa y la tecnologÃa que la propulsa.
Cree y pruebe una plantilla de solicitud para resumir casos de asistencia con IA generativa.
Aprenda cómo los agente de IA utilizan modelos de lenguaje grandes y el contexto para ayudar a los clientes y a los agentes reales.
Watch Agentforce in action.
Learn how AI agents help customers via autonomous, natural responses grounded in data.
Cree un agente de servicio para ayudar con las recomendaciones y reservas.
AI agents are set to become ubiquitous in our daily lives. Here's how they work and how they are transforming business and application development alike.
Register for free to join our panel of experts for essential strategies to help you cultivate a highly skilled AI workforce.
Validate foundational knowledge of AI and data as they apply to CRM.
Prove skills implementing out-of-the-box AI capabilities and enhancing them with Einstein.
Establish Your AI and Data Roadmap
Learn effective strategies and best practices to ensure the long-term success of your implementation.
Defina la visión, los casos de uso, la hoja de ruta y la gobernanza de su empresa para conseguir IA fiable.
Aprenda a crear una estrategia y a preparar sus datos para los proyectos de IA.
Descubra Data Cloud, la plataforma en tiempo real para hacer magia con los clientes.
Aprenda estrategias y prácticas recomendadas para respaldar el cambio de la organización al introducir IA.
Descubra estrategias para maximizar el impacto de los datos y la IA en la toma de decisiones.
Register for free to join our panel of experts to learn how to build trust and cultivate a culture of AI adoption with our proven approach.
Showcase expertise to fulfill customer requirements and create solutions with Data Cloud.
Build a Path With Customer Success
Get the most out of your Salesforce investment with these resources, guidance and support.
Learn how Salesforce Customer Success can help you achieve your goals.
Get more value from Salesforce with Success Plans.
Enhance your Salesforce success with the Customer Success Score
Discover what the Customer Success Score is and how to access actionable insights.
Learn how Salesforce experts help customers implement and innovate.
Use Trailhead to develop a culture of learning at your company.
Extend Your Expertise with Salesforce Partners
Discover how industry-leading experts bring CRM + AI + Data expertise and trusted apps to help companies connect with their customers in a whole new way.
Unlock your data and deploy AI throughout your CRM with industry-leading Salesforce partner apps and experts.
Descubra los clientes, socios y Trailblazers que conforman el ecosistema de Salesforce.
AmplÃe la capacidad de Salesforce con aplicaciones y servicios de AppExchange.
Find Salesforce experts to help on your projects.
Acerca de esta ruta
Explore how Agentforce and Salesforce Customer Success can transform your strategy with Salesforce. In this trail, you'll discover how agents can support your organization, build your first agent, and implement effective strategies for long-term success with CRM, data, and AI. Additionally, you'll uncover the range of Customer Success resources available to support your journey.
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Consulte otros productos de Salesforce para averiguar la manera en la que pueden ayudarle a crear recorridos de clientes más personalizados y tomar decisiones basadas en datos.
