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+700 puntos

Proyecto

Set Up Case Escalation and Entitlements

Create processes to help support teams become more efficient.

~1 hora 50 minutos

Create Support Processes

~20 minutos

Create Case Queues and Assignment Rules

~15 minutos

Create a Case Escalation Rule

~15 minutos

Create an Automation with Flow Builder

~15 minutos

Enable Entitlements and Set Up Service Contracts

~15 minutos

Create an Entitlement Process

~15 minutos

Create Service Contracts with Entitlements

~15 minutos

~1 hora 50 minutos