Prerequisite: Salesforce Administrator
Administrator is a prerequisite for Experience Cloud Consultant. This trailmix only consists of topics above and beyond the Admin trailmix.
Experience Cloud Consultant Exam Overview
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
Experience Cloud Basics
Exam Weight 8%
Fundamentos de Experience Cloud
Utilice Experience Cloud para conectar con sus clientes y socios.
Fundamentos de búsquedas en sitios de Experience Builder
Configure funciones de búsqueda que ayuden a los miembros del sitio a encontrar la información que necesitan.
Experience Cloud Site Strategy
Define your goals and create a structured plan for building your Experience Cloud site.
Sharing, Visibility, and Licensing
Exam Weight 17%
Compartir datos de CRM con sus socios
Obtenga información acerca de cómo utilizar la configuración de Salesforce para compartir datos de CRM de forma segura con socios.
Seguridad de datos
Controle el acceso a datos utilizando herramientas de seguridad de apuntar y hacer clic.
Who Sees What in Experience Cloud Video series
Learn more about Experience Cloud users, and how sharing mechanisms in sites work with Salesforce sharing.
Branding, Personalization, and Content
Exam Weight 15%
Personalize Experience Cloud Sites with Audience Targeting
Build a customer account portal that's personalized for different audiences.
Aspectos básicos de Salesforce CMS
Cree y comparta contenido en distintos canales con el sistema de gestión de contenidos de Salesforce.
Connect Your External CMS to Your Experience Builder Site
Trailblazer Community Documentation
Construir un sitio de Experience Cloud con Knowledge y Chat
Utilice la plantilla Servicio al cliente para crear un sitio con snap-ins de chat y knowledge.
Add Salesforce CMS Content to Your Experience Builder Site
Trailblazer Community Documentation
Templates and Themes
Exam Weight 10%
Build a Custom Theme Layout Component for Experience Builder Sites
Customize your Experience Builder site with a theme layout component.
Lightning Bolt for Salesforce: Build Once, Then Distribute and Reuse
Trailblazer Community Documentation
User Creation and Authentication
Exam Weight 13%
Securely Share Your Experience Cloud Sites with Guest Users
Trailblazer Community Documentation
Identity para clientes centrados en móvil
Cree una experiencia de inicio de sesión diseñada para la interacción con dispositivos móviles.
Adoption and Analytics
Exam Weight 5%
Administration, Setup and Configuration
Exam Weight 25%
Gestión de relaciones con socios
Descubra cómo la PRM de Sales Cloud lo ayuda a alcanzar sus objetivos de ventas de canal.
Customize Login, Self-Registration, and Password Management for Your Site
Trailblazer Community Documentation
Enable Other Salesforce Features in Experience Cloud Sites
Trailblazer Community Documentation
Give Secure Access to Unauthenticated Users with the Guest User Profile
Trailblazer Community Documentation
Customization considerations, and limitations
Exam Weight 7%
Additional Preparation
Additional resources to help prepare you for certification.
Create and Manage Experience Cloud Sites (ADX271)
(Optional) Instructor-led Trailhead Academy course