Hello Cmmunity:
I wanted to ask a question: I’m considering changing my model for notifying customers about order status updates. For this, the recommendation is to use an installed package to provide credentials—in this case, to the logistics provider—so they can make API calls to my Marketing Cloud instance, correct?
Thanks
#Marketing Cloud #Marketing Cloud Engagement
8 respuestas
Middleware is the right solution, if the system used by logistics-provider can't accomodate the specifications of the REST endpoint required to trigger the email. Then the middleware can accept an arbitrary payload (or even better - integrate with a microservice architecture, where it subscribes to event notifications), and send a payload which matches the specs of the relevant MCE endpoint.
