Tableau Server Client SSL connection issue

Question

I'm struggling to use Tableau Server Client to connect to my Tableau Server (using https). When using the basic TSC code to connect to my server the following error gets thrown immediately. I have found a few similar questions on the web but have not found an answer that works with https.

Error:

requests.exceptions.SSLError: HTTPSConnectionPool(host='x.y.com', port=443): Max retries exceeded with url: /api/2.4/serverInfo (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))

Code:

tableau_auth = TSC.TableauAuth(USERNAME, PASSWORD, site_id='MySite')
server = TSC.Server(TABLEAU_SERVER, use_server_version=True)

Tableau Community Forums Member (Inactive) · Accepted Answer

Thanks for your answer. I've tried both options already but was still getting the same error message. Turns out the solution for me was to make sure to run the add_http_options() function before the use_server_version(). The reason being that the use_server_version was failing due to cert as the http options was not set yet.

DIEGO FERNANDO MARTINEZ RODRIGUEZ · Answer

@Andre Locher​  Hi, how are you, well in this case you can use:   Option 1 import tableauserverclient as TSC   #with site  tableau_auth = TSC.TableauAuth('youruser', 'yourpassword', 'yoursite')   #when connecting to default siteserver #tableau_auth = TSC.TableauAuth('youruser', 'yourpassword')   server = TSC.Server('https://www.yourdomain.com') server.use_server_version() server.add_http_options({'verify': False}) server.auth.sign_in(tableau_auth) server.auth.sign_out() Option 2 import tableauserverclient as TSC   #with site  tableau_auth = TSC.TableauAuth('youruser', 'yourpassword', 'yoursite')   #when connecting to default siteserver #tableau_auth = TSC.TableauAuth('youruser', 'yourpassword')   server = TSC.Server('https://www.yourdomain.com') server.use_server_version() server.add_http_options({'verify': True, 'cert': 'cert.pem'}) server.auth.sign_out() In the second option you must have the certificate pem file (cert.pem in my code) stored in the same folder of the script.   If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.   Regards,   Diego Tableau Ambassador

Tableau Server Client SSL connection issue

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