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Hi everyone,

Has anyone looked into restricting access to the new Help Agent within Salesforce? The "?" icon in the top right utility menu which now brings a chat with Agentforce.  

 

I can see it’s available in our org, but I can’t find a way to control access by Profile or Permission Set. Ideally, I'd like it to be available only to System Administrators. I've looked into the documentation but nothing about access is discussed. 

 

Has anyone managed to limit who can see or use it, or is it currently available to all users by default?

Thanks! 

 

Salesforce Help

 

 

 

#Agentforce  #Systems Administrator

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