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i have an approval process after run this approval process i want my record is unlock for the editing but i know how can i do that but these record which is before run usnig this approval process is not unlock how can  unlock  these record unlock 

 

#Admin

1 respuesta
  1. 25 ene, 06:42

    Hi @Hemraj Malakar

     

    In Salesforce, records that were submitted for approval earlier remain locked until they are explicitly unlocked. Updating the approval process settings only affects new submissions, not records that are already locked.

    To unlock the existing (old) records, you have these options:

    Option 1: Manually Unlock Records

    • Open the record
    • Click Unlock (available to Admins and Approvers)
    • This works for a small number of records

    Option 2: Use Mass Unlock (Best for Many Records)

    • Go to Setup → Process Automation → Approval Processes
    • Open the approval process
    • Click Mass Unlock
    • Select the records and unlock them in bulk

    Option 3: Use a Final Approval Action (For Future Records)

    For records submitted after this change:

    • Edit the approval process
    • Add a Final Approval Action
    • Select Unlock the record

    Note: This will not unlock records submitted in the past—only future ones.

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