I'm building a greenfield instance of Non Profit Cloud for a new charity. I've followed all the steps in the Set Up Guide for Person Accounts. I've ensured full FLS access for my Profile (Sys Admin) to all the Person Account fields (on the Contact object), connected the Person Account record Type to the Person Account layout on the Object Settings on the Profile, added all the fields I wanted into sections on the Lightning Page (also assigned the record type to the App I'm using and to my Profile), and some of them appear and some don't! I can see Phone, Report To, Gender Identity and Pronouns, but BirthDate, all the email and phone opt outs, Mailing Address and Email just don't want to appear. I've tried everything I can think of, followed every guide and I just don't know what I've done wrong! Any help please?!
Hi Abhishek. Thanks for your response. Yes as the admin I do have access to all Account record types, also the Contact record type and the Person Account record type. I have also checked the Layouts as well. The fields are not on the Account record type that I have set up for Accounts for people rather than for organizations as the fields are on the Person Account object/contact object.
I have put those fields on the Account Lightning page layout and some of them are showing and others are not. It's very odd.
To be honest I am rather confused about Accounts/Person Accounts/Individuals/Contacts!
Thanks again! I can take some screenshots if it helps.
